The Human Resources (HR) Mastery Bundle: 10 Courses In 1

In this lecture, we'll establish the general premise for the course and discuss what some of the main aspects of HR are as a field.

Download and complete the Introduction to HR Fundamentals Worksheet.

Here, we'll discuss what human resources actually entail. We'll look at what HR professionals do for a living, how company size influences HR, and best HR practises.

Download and complete the What Does HR Really Mean? Worksheet.

The working environment has radically transformed during the past ten years. Those modifications were brought about by a number of factors, such as technology and assessment methods. You'll discover how HR has changed throughout time in this lecture.

Download and complete the HR Through The Years Worksheet.

We'll talk about where HR is now and where it's going, as well as concentrating on how the epidemic and AI have influenced HR.

Download and complete the Where HR Is At Right Now And Where It’s Headed Worksheet.

You'll discover the influence that excellent HR has in lecture five, looking at several businesses with excellent HR procedures for reference. We'll also take a look at the top HR regulatory body's Code of Ethics.

Download and complete the Impacts Of Great HR Worksheet.

Learn about workforce planning and recruitment, through four vital lessons that need to be addressed in this lecture.

Download and complete the Workforce Planning And Recruitment Worksheet.

In the concluding lecture, we will reflect on the knowledge and skills you have acquired during the course and how you can utilise them in real-life scenarios.

In this course we're going to equip anyone who works with an organisation's job descriptions to feel more comfortable and confident in writing them. You'll learn some foundational skills, as well as some more advanced techniques, for writing and revising your job descriptions so you can attract the talent you ultimately want.

In this lecture, we'll define what a job description is, how it's used throughout the lifespan of the position, and who in the organisation uses it.

You'll be introduced to a supplemental resource you can purchase for further guidance, “The Job Description Handbook, Third Edition” by Margie Mader-Clark. This handbook is considered the 'industry authority' on writing effective job descriptions.

This lecture continues on the importance of job descriptions in an organisation and how department and hiring managers can begin the gap analysis process. You will learn the job description's many purposes and how it differs from a job post - though the two can utilise shared content. Finally, we'll discuss how job descriptions might differ across industries.

Exercise

Download the worksheet and fill it out to start brainstorming about roles and skillsets your team currently has and those it is lacking.

This lecture will give you an outline of each component of the job description and its purpose. We're going to discuss what kind of content is required for each section in the job description and you'll be given a couple of specific examples for each.

Exercise

Download the worksheet and fill it out with a job description for your position. Review the lecture if needed to refresh your memory on each section.

This lecture explains the elements that make for a high-quality job description, including clear and concise language, realistic expectations, engaging descriptions, and more. We'll also discuss those key things that Millennials and Gen Z are looking for in job descriptions, including PTO, compensation, benefits, remote flexibility, and work-life balance.

In this lecture you'll be given an overview of some of the pitfalls to avoid in writing the job description, including biased language, jargon, exaggeration, negativity, and more. You'll also learn how to ensure the job description is understandable with internal 'litmus tests'.

In this lecture, you'll learn whom to loop into the drafting process, the benefits of multiple people contributing to the job description, and the importance of a regular iteration process. It is also encouraged to have current staff review the job description for accuracy, cohesiveness, and overall appeal.

In this lecture, we'll review the most commonly used job post platforms in both the UK and the US. You'll learn the pros and cons of including compensation details on public job ads, as well as how to utilise video and other interactive media to make a job post more effective and engaging.

This lecture will provide you with examples of how an excellent job description sets a performance standard that new employees can work to meet. We'll talk about using the job description to aid the onboarding process, and we'll tell you how to turn a job description into a performance appraisal that makes employee reviews easier and more straightforward.

In this conclusion, you'll review what you've learned in the course and recap the knowledge you should be walking away with. We'll give you some final encouragements for writing and revising job descriptions as we say our farewells.

Download the worksheet and fill it out.

Remote Onboarding is essential for attracting and retaining top talent to your company. Find out how this course can help you to kickstart your remote onboarding activities - wherever you are in the process.

In this lecture, we look at the goals of remote onboarding, how it is defined, and what activities are included in this process.

Transitioning to a remote workplace requires more than simply replicating your company's existing workplace for the digital space. How can remote onboarding help?

A cheat sheet to help you answer questions from your colleagues about what remote onboarding is and is not.

We end with reflective questions to help you immediately start scoping what your company's remote workplace could look like, by seamlessly applying the new learning you gain from this course.

Download the Course Workbook.

What is it like to join a remote workplace - from your employee's point of view? What are their goals and fears?

This perspective is essential for creating a remote onboarding program that fits the purpose and culture of your company, and effectively fulfils the needs of all new employees.

Remote onboarding adds world of benefits with a side of complexity. How does that impact your efforts?

We look into best practices that successful remote companies have used in their own remote onboarding programs, giving you the opportunity to extract what will serve your people the most.

We cover the four key goals of a remote onboarding program and the elements that help you to achieve them.

Download the Remote Onboarding Program Guide.

Reflective activities to help you to unpack and apply the new knowledge you gained in this module.

Refer to your Course Workbook.

Your first opportunity to kickstart any new employee’s learning is during the pre-boarding stage. What is pre-boarding and how can you do it right?

Refer to your Remote Onboarding Program Guide.

We look at the different areas of learning that new employees need to engage in, and discuss ways to achieve that in the remote workplace.

Refer to your Remote Onboarding Program Guide supplied in 'Getting Started With Your Remote Onboarding Program'.

Activities that enable you to create the Pre-boarding element of your company's Remote Onboarding program.

Refer to your Course Workbook and download the Remote Onboarding Program Template.

How do you make people feel special and welcome from the very first moment they step into your organisation? Enter Social Onboarding, which is all about creating connections and relationships at work.

Refer to your Remote Onboarding Program Guide.

How can people learn from others in the remote workplace? We delve into how you can design collaborative learning experiences for new employees, remotely.

Benefits and strategies for getting people in your company to participate in the social onboarding of new employees.

Brainstorm strategies for Social Onboarding in your company's Remote Onboarding program.

Refer to your Course Workbook and Remote Onboarding Program Template.

One of the biggest motivators for new employees is seeing the impact their work creates on the company's success. We'll show you how to be purposeful about integrating this into your company's remote onboarding program with 'first assignments'.

How to manage the performance of new remote employees with a 30-60-90 day plan.

Why is coaching so important for managers and employees in the remote workplace?

Create 'First Assignment' activities for your company's Remote Onboarding program.

Refer to your Course Workbook and Remote Onboarding Program Template.

What happens when the onboarding program is done? We'll show you how to build upon the strong foundation and relationships that have grown during onboarding.

We guide you on how to execute your company's program by creating an onboarding plan for an individual employee. Are you ready?

Refer to your Course Workbook and download the Remote Onboarding 90-Day Action Plan Template.

How to use questions and feedback to review and enhance your company's Remote Onboarding program.

Download the Onboarding - Employee Satisfaction & Feedback Survey.

This lecture introduces the phases of the talent management pipeline. It highlights each of these phases to illustrate what effective practices are best. Clear statistics show how important development is in retention. With the worksheet, you will have each phase partitioned and ready to organise your future ideas throughout the course.

Download and complete the Introduction Worksheet.

This lecture explains what kinds of data collection and data management are best for different phases and purposes. It explores how to optimise the recruitment and onboarding processes with the consideration of data, such as yield ratio and the cost to hire. Also discussed are development metrics, engagement and retention metrics, and equity metrics.

Download and complete The Role Of Data Worksheet, which will help you analyse what data you want to use for your organisation.

This lecture discusses ways companies use social media, data and company culture to attract and retain the best talent. You will learn how to make company culture transparent and open to the world by using company events, case studies of employees and data the organisation is proud of. The lecture also looks at how IBM has made accessible and svelte job adverts.

Download and complete the Attracting And Retaining The Best Talent Worksheet.

Learn ways to establish an interview process that evokes the most important criteria for a potential hire. This lecture gives case studies on how successful companies retain their talent by recognising the process's significance. You will learn how to give real support, invest in a solid welcome and focus on the culture, as well as understand why these considerations are incredibly important.

Download and complete the Interviewing And Onboarding Worksheet.

This lecture offers ways to use data to assess when training should be proffered. It discusses ways that the data can create transparency so the candidate understands these needs. In the latter half, we discuss interventions for training needs, as well as how to get team members' attention, express clear goals, elicit participation and devise a plan.

Download and complete the Assessing Training Needs Worksheet.

This lecture shows how difficult it can be to actually identify high-potential employees. We discuss various factors to consider and what makes high-performance employees different from high-potential employees. Among the considerations, high potentials should care about the organisation (not the job), seek out opportunities proactively, strive to be an effective leader and support others.

Download and complete the Developing High Potential Employees Worksheet.

This lecture offers useful ways to create a culture that promotes learning within the organisation. We talk about lunch and learns, the protege effect, book clubs, workshops, events and feedback. We go into why negative feedback is necessary and actually welcomed within the right context. We also give ways to use models to steer development opportunities.

Download and complete the Creating A Culture Of Continuous Learning Worksheet.

This lecture discusses how automation makes talent management more productive and effective. It explains what to look for in software, such as keeping it in the cloud, keeping it comprehensive, keeping it secure and making sure it is compatible.

Download and complete the Technology In Talent Management Part 1 Worksheet.

This lecture shows 2021's best talent management software solutions by topic. It explains why certain software is appropriate for various considerations we've discussed in this course. The worksheet will allow you to assess what looks good for your organisation, or what is lacking from these systems.

Download and complete the Technology In Talent Management Part 2 Worksheet.

A brief recap on the content covered throughout the course.

Hello and welcome to this authentic Diversity and Inclusion course. This course is designed for people in leadership positions who want to be proactive in their professional development and create change within their companies. Throughout the following lectures, we will cover some of the ways you can work towards true diversity and inclusion within your organisation. We will consider the areas in which you are already excelling and go from there.

Start by watching the video and then downloading the Leadership Reflection Worksheet.

In this lecture, we will define diversity and inclusion. It is a very nuanced subject. The two are not one and the same, but they are both good for business. They can increase productivity, job satisfaction, and innovation while decreasing attrition. We will discuss examples of these facts before moving on to consider how they might apply to your workplace. Great job in taking the initiative to better understand diversity and inclusion in modern organisations.

Download and complete The Benefits Of Diversity And Inclusion Worksheet.

In this lecture, we're going to talk about some of the barriers that can stand in the way of diversity and inclusion in the workplace. Bias and stereotyping inevitably come into play in everything from hiring to performance reviews. The second challenge of diversity and inclusion is the challenge of budgeting. Cultural change requires participation at all levels. Learning more about diversity and inclusion is a positive first step.

Download and complete the Barriers To Inclusion Worksheet.

In this section, we will talk about the latest developments in diversity and inclusion to keep you up to date with the best practices. The three latest developments are remote working, eliminating unconscious biases and understanding the multigenerational workforce. There are pros and cons to working from home which we will discuss in depth. There are many ways to decrease biases at all stages of the business. The diversity of our current working population includes people from five different generations and must be addressed. As we wrap up this lecture, accept that you have unconscious biases and will need to work on becoming more inclusive. We hope you've learned a lot about various types of interventions against bias.

Download and complete the Diversity And Inclusion Developments Worksheet.

The topic of this lecture is microaggressions. We will look at the definition of microaggressions and delve into the meaning of the definition. Microaggressions are based on deeply ingrained prejudices and stereotypes and must be actively worked against. Many people don't realize just how serious microaggressions can be in terms of physical and mental health outcomes. The first step to combating the behaviour is to increase awareness. Well done on making it to the end of this lecture! Hopefully, you have built a strong knowledge base of the core concepts.

Download and complete the Microaggressions Worksheet.

This lecture is an overview of the educational and cascading diversity and inclusion interventions you can use in the workplace. Many times these programmes will fail, so we will go over what works best and how to best implement it. Programmes usually fail because they fail to meaningfully create an environment of inclusion, there is a lack of leaders committed to the cause, and/or there is a lack of a clear philosophy. Once we have gone over those pitfalls and workarounds, you will have completed the lecture!

Download and complete the Educational And Cascading Interventions Worksheet.

In this lecture, we will focus on how you can make an impact in your organisation. By including diversity and inclusion programmes you can affect your bottom line and inspire large-scale cultural change. You can utilize employee resource groups, focus groups, and employee surveys to learn what is and isn't working. You've done a great job so far!

Download and complete the Your Opportunity As A Leader Worksheet.

This lecture will give you some specific tips for communicating with senior stakeholders regarding the importance of allocating funds to your diversity and inclusion programmes. Alternatively, you may want to suggest enlisting expert Diversity and Inclusion consultants to influence the decision-makers to provide the budget. Once we have gone over the tips and tricks, you can start using the information you have already learned to implement Diversity and Inclusion at the levels you do control. Hopefully, you will create and maintain a leadership mindset that is effective for change in your organisation. Building a strong foundation and developing a plan to confront bias are essential first steps.

Download and complete the Leadership Mindset For Creating Change Worksheet.

In this lecture, we will explore how to measure diversity and inclusion. Without concrete data, you can't accurately determine where your programme is successful. Tools include the Social Inclusion Assessment Tool and the Perceived Group Inclusion Scale. Other techniques include discovery workshops, employee feedback software and making use of exit interviews.

Download and complete the Measuring Diversity And Inclusion Worksheet.

In this lecture, we will go over a case study of an organisation that has applied Diversity and Inclusion interventions.

In this lecture, we will briefly recap what you've learnt throughout the course.

This lecture seeks to define the most prominent dangers of unconscious bias. Unconscious bias is unavoidable but able to be mitigated. This lecture shows how we see it every day in places we may not have realised. We'll also delve into contemporary and impending consequences of unconscious bias like poor decision-making and the reliability of the information.

Also explored are the necessity and probable faults of heuristics. Heuristics are the clusters of associations and assumptions we use for immediate decision-making.

Download and complete the What Is Unconscious Bias Worksheet.

This lecture defines various forms of cognitive bias, how to identify them, and how to avoid them. We'll cover the common source bias, illusory truth, illusory validation, outcome bias, compassion fade and backlash.

Following this, we'll go into the benefits of a more flexible perception and how to foster one. We'll discuss ways to change the routine and try new activities, as well as challenge your own perceptions.

Download the Cognitive Bias And Cognitive Flexibility Worksheet.

This lecture shows how practical applications and strategies in the workplace can keep stereotyping, prejudice and discrimination in check. We'll discuss consistency, transparency, accountability and how to deal with offences. This will include real examples from people involved in bias prevention.

Download the Combatting And Preventing Stereotyping, Prejudice And Discrimination Worksheet.

This lecture goes over methods to create an unbiased hiring process. It helps polish the process with clear goal-setting, collective efforts, structure, and digital tools to get the best candidate for the role, free of biased distractions.

There will also be information from various human resource professionals to elucidate the dangers of biased hiring processes.

Download and complete the Combatting Bias In The Hiring Process Worksheet.

This lecture journeys inward on how people hold unwarranted biases against themselves. We'll discuss how most of us are influenced by imaginary constructs, and we'll illuminate how fictional constructs have influenced every mind since the dawn of society. This lecture will help build awareness, replace internalised bias with valuable metrics of thought, and shed light on how ridiculous perpetuated discrimination is.

Download and complete the Recognising And Combatting Internalised Bias Worksheet.

This lecture dives into cognitive case studies and evidence that illustrate fundamental predicaments with decision-making. We'll see why gut-thinking is dangerous, how unrealistic optimism blinds us, how we have unseen biases that anchor important decisions, and how decision-making has been exposed as unreliable by numerous psychological tests.

Download and complete the Bias in Decision Making Part 1 Worksheet.

This lecture presents broader, more objective approaches to business decisions. These solutions will include clear metrics, a decision model to use, how to use objective data for new information, and how to apply premortem evaluations. These strategies will ensure decisions are made with the most important things considered, negating pitfalls that were discussed in the previous lecture.

Download and complete the Bias In Decision Making Part 2 Worksheet.

This lecture exposes signifiers for the effectiveness of bias prevention in the workplace. It also gives ways to examine the organisation's ongoing efforts against biased practices. We'll discuss the importance of employee turnover, how to audit diversity growth, representing stakeholders, and using internalised bias as a metric.

Download and complete the Measuring The Effectiveness Of Bias Prevention Worksheet.

In this lecture, we will briefly recap what you've learnt throughout the course.

The first lecture serves as an introduction to the course on Working Across Cultures. It encourages you to reflect on your ideal outcomes when working internationally.

Download the Intercultural Mindset Worksheet.

This lecture discusses cultural profiles and subcultures. It defines cultural profiles as sets of issues, considerations, and values that are recognised when dealing in business are diplomacy. It also goes over how cultural profiles can lead to assumptions, which can have positive or negative consequences. It stresses the importance of making sure a leader expresses their individual principles through action and communication.

Download the Cultural Profiles And Subcultures Worksheet.

This lecture discusses how to recognise cross-cultural values. Business encounters must be treated on an individual level, while inviting cultural indulgence, but not prompting it. Culture influences business via established practices which have existed for generations. The lecture provides ways to overcome bias, indulge other perspectives, and offer different ways of communicating, negotiating, and conveying intention.

Download the Recognising Cross-Cultural Values worksheet.

This lecture discusses culture and individual differences. It reviews cultural profiles and patterns and uses them as guidelines for preparing for the next steps. It also goes over how to negate breakdowns in communication and how to treat people as individuals rather than products of their culture.

Download the Culture And Individual Differences Worksheet.