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The Heart of Sales: Emotional Intelligence in Persuasion

The Heart of Influence: Emotional Intelligence in Persuasion & Sales
Scott Paton
10,032 students enrolled
English [Auto]
How to Make Sales Easier!
How to Connect Faster With Your Prospects

The Heart of Influence: Emotional Intelligence in Persuasion & Sales

  • Introduction to Emotional Intelligence & Sales

  • The Basics of Sales & Client Thinking

  • Developing a Heart of Influence

  • Creating Influence Impact

  • Influence Skills

  • Self-Awareness & Management

  • Know & Like

  • Trust

  • Mindfulness

  • Communication

  • Generating Resonance & Rapport

  • Connecting with Questions

  • Quality Relationships

  • Stories that Connect

Help Your Sales Reps Better Understand Themselves and Others

Having a high level of emotional intelligence allows a salesperson to sense, understand, and effectively apply the power of their own emotions during interactions with buyers to improve sales rather than derail them.

Enroll today!

Introduction to Emotional Intelligence & Sales

Introduction to Emotional Intelligence & Sales

No matter what you do, you need to influence other people and move them to your perspectives. Sales is more than just getting someone to purchase something.

The Basics of Sales & Client Thinking

The Basics of Sales & Client Thinking

Understanding the customer and the sales process.

Developing a Heart of Influence

With Self-Awareness, understand yourself. If you do not believe in what you are selling, then you will fail, either financially, spiritually or emotionally.

Creating Influence Impact

You have to develop first. You want quality relationships. Discover how to connect at a deeper level.

Influence Skills

What multiples your impact? What minimizes it?

Self-Awareness & Management

Customers but the salesperson first and the product second.

Know & Like

Sales Success comes from developing familiarity and trust.


Trust comes from being present with your prospect. If you are thinking of another sale or sitting at the beach, your prospect knows you are not fully there with them.


Mindfullness will impact you in different ways. You need to be aware of all of them.

Empathic Communication

Generating Resonance & Rapport

The Heart of everything is Relationships. Communication is the currency of Success.

Connecting with Questions
Quality Relationships
Stories that Connect & Summary


Help your Fellow Students

You can help your fellow students by leaving a Review of this course. The Review lets your fellow students make the decision to take the course or not. It helps them understand how your experiences in the course helped you become more charismatic, and then they can decide if they want to follow in your footsteps.

If you can not find your Course Completion Certificate, ask Udemy Support. They can help. The link is at the bottom of this page. Congratulations!

[Bonus Lecture]

Learn how to become Certified. Discover More Emotional Intelligence Course By Robert Jerus in the Resources Section of this lecture. If you are interested in Certification, Go to the Certification page in Resources.

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Course available for 2 days
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3 hours on-demand video
2 articles
Full lifetime access
Access on mobile and TV
Certificate of Completion

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