Identifying the need for, instilling and controlling quality within an organization is a skill highly in demand today. To enable you to do this, the 7 tools of quality are a set of tools tried and tested in a range of industries, sectors and organizations of all sizes. They can be used for many different purposes including identifying the distribution and frequency of data points, assessing the stability and performance of a process, understanding the root cause of a problem and graphically showing you the current state of your key operations. In this course, we will:
– Learn about the fundamentals of quality, looking at examples, how to monitor it and why it is important.
– Review each of the tools, breaking them down into what they are, when they should be used and why.
– Run through a series of practical demonstrations, based on real life scenarios, to show you how to deploy the tools in full.
– Learn about what you should expect as outputs from the tools, what good looks like and how to determine the best tool for the job, depending on the situation at hand.
These tools can help you to identify that quality is indeed required, that established quality is in danger and show you the path to improvement. They can be used reactively and proactively, to understand current performance and future risks and, crucially, can be trained out to others to deploy as part of their daily activities – improving quality and performance one colleague at a time.
Fundamentals of the 7 basic tools of quality
Pareto Chart
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4What is quality?
In this video, we will explore what quality is.
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5Examples of quality
In this video, we will run through a series of examples of quality in action.
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6Monitoring quality
In this video, we will explore how you should be monitoring quality.
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7Reasons for pursuing quality
In this video, we will explore the various reasons for why you should pursue quality.
Histogram
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8What is this tool?
In this video, we will explore what the Pareto Chart tool is.
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9How to deploy the tool
In this video, we will explore the steps to follow to deploy this tool.
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10Demonstration
In this video, we will go through a demonstration example of how to deploy a Pareto Chart.
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11When to use the tool
In this video, we will explore when you should look to use the Pareto Chart.
Check Sheet
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12What is this tool?
In this video, we will explore what the Histogram is.
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13How to deploy the tool
In this video, we will explore how you deploy this tool.
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14Types of histogram
In this video, we will explore the different types of Histogram there are.
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15Demonstration
In this video, we will run through a demonstration of this tool in practice.
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16When to use the tool
In this video, we will explore when you should deploy the Histogram tool.
Run Chart
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17What is this tool?
In this video, we will explore what the Check Sheet tool is.
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18How to deploy the tool
In this video, we will explore how you deploy the tool in practice.
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19Demonstration 1
In this video, we will run through a demonstration of the Check Sheet in practice.
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20Demonstration 2
In this video, we will run through another demonstration of the Check Sheet in practice.
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21When to use the tool
In this video, we will explore when you should use this tool.
Fishbone Diagram
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22What is this tool?
In this video, we will explore what this tool is.
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23How to deploy the tool
In this video, we will explore how to deploy this tool.
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24Demonstration
In this video, we will go through a demonstration of this tool in practice.
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25When to use the tool
In this video, we will look at precisely when you should look to deploy this tool.
5 Whys Diagram
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26What is this tool?
In this video, we will explore what this tool is.
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27How to deploy the tool
In this video, we will explore how to actually deploy this tool, step by step.
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28Demonstration 1
In this video, we will go through a demonstration of this tool.
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29Demonstration 2
In this video, we will go through another demonstration of this tool.
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30When you use this tool
In this video, we will explore when you should actually deploy this tool.
Process Map
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31What is this tool?
In this video, we will explore what this tool actually is.
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32How to deploy the tool
In this video, we will explore the steps you need to take in order to deploy this tool.
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33Demonstration 1
In this video, we will run through a demonstration of this tool in practice.
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34Demonstration 2
In this video, we will explore another demonstration of this tool.
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35When to use this tool
In this video, we will explore when you should actually use this tool.
Close out
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36What is this tool?
In this video, we will explore what this tool is.
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37How to deploy the tool
In this video, we will explore how to deploy this tool, step by step.
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38Demonstration
In this video, we will run through a demonstration of this tool.
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39When to use this tool
In this video, we will explore when you should deploy this tool.
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40The 7 tools of quality quiz
We will see how much you have learned about the 7 tools of quality.
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41Use a tool