Strategies For Cross-Functional Team Success
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- Curriculum
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Are you a project manager, working in a diverse environment? Are you an executive or a team leader, who’s passionate about improving the functionality of the team? Are you an aspiring professional who would like to develop a brand based on strong teamwork? You’ve come to the right place!
Over these ten lectures, we will cover all the vital details of CFTs, from their efficiency, all the way to how to implement them successfully in your professional career. We’ll also go deep into the importance of decision-making protocols, as well as methods for resolving conflicts and establishing accountability.
Cross-functional teams are the way organisations are becoming more customer-centric. The information within organisations is often siloed, whereas CFTs can help create a more mutually knowledgeable culture in an organisation. A departmentally divided structure of a business accomplishes much less than one with a team-based structure.
However, many companies are struggling to make CFTs that benefit the company. This course drives you to strategise from the very foundations of your organisation’s CFTs or potential CFTs. The course will show you how to build teams that benefit processes, employee development, and customer concern.
In-depth research, case studies, software solutions and proven professional practices will help you figure out what kinds of cross-functional teams your organisation can benefit from, as well as how to make them effective and organisationally robust. Enrol now!
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2
When To Use Cross-Functional TeamsThis lecture discusses when to use cross-functional teams. You'll see how companies become more customer-centric, gain insight, innovate, develop career opportunities and use them for better interviews and appraisals. This course shows how the innovation of the iPhone wouldn't exist without CFT and how multi-directional arrangements of CFTs can benefit company engagement and dynamics.
Download and complete the When To Use Cross-Functional Teams Worksheet.
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3
Organisational Structures For Cross-Functional Teams
Here, we will walk you through the process of organising CFTs. It starts with clear objectives and then defines the roles to tackle multiple angles, including unforeseen supplemental angles. The lecture also discusses choosing the people and ways to structure CFTs, like with matrix networks. Lastly, it looks at planning ongoing evaluations to keep the process effective and up to date.
Download and complete the Organisational Structures For Cross-Functional Teams Worksheet.
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4
Establishing Common Goals
This lecture discusses how to establish common goals. It shows you how to be transparent from the start about individual opportunities. It also explores responsibility, accountability, consultancy and informed matrices for clarity. It goes on to illustrate just how important synergy is for a CFT, which stems from executive support. Lastly, it discusses writing a clear charter to express the goals, assets, and obstacles.
Download and complete the Establishing Common Goals Worksheet.
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5
Establishing Communication Frameworks
This lecture on communication frameworks gives ideas on how to outline, establish, and promote effective communication. First, found healthy communication dynamics by discussing useful terms and endorsing a culture of constant questioning. Secondly, clearly define single points of contact in the team. Lastly, you'll see the most useful requirement management systems of 2021.
Download and complete the Establishing Communication Frameworks Worksheet.
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6
Establishing Decision-Making Protocols
This lecture helps structure the decision-making protocols in a CFT. You will see how the flow of decisions can be cyclical, as well as be given the opportunity to draw up these plans for your CFTs. We will explore how to keep cohesion in the decision-making by establishing a vision, how implementing checks and balances makes for more autonomy and how strong leaders elicit full disclosure within a team.
Download and complete the Establishing Decision-Making Protocols Worksheet.
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7
Personality Profiles
Here, you will learn traits that are useful within a CFT. Moreover, this lecture offers ways to keep a healthy dynamic between team members. It will show you how to be clear but not brief and how to use communication in a way that is not overwhelming through norms and writing. Lastly, it highlights the importance of team-building.
Download the Personality Profiles Worksheet.
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8
Resolving Conflict
This lecture explores how important conflict is. Conflict will always be present in CFTs, and this makes it necessary to manage. Through creative conflict management, you can stimulate healthy debate to emerge better processes and innovation. It shows you how to practice full disclosure and gets you thinking about ways to manage the beneficial conflict. You will learn how to handle arbitrations, as well as the importance of "away day".
Download and complete the Resolving Conflict Worksheet.
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9
Establishing Accountability
This lecture shows you how to establish accountability. It begins by revealing the top four considerations for effective teams as found by an extensive study across several industries. It goes on to express the importance of maintaining high accountability within an organisation with equally high psychological safety. This begets maximum achievement.
Download the Establishing Accountability Worksheet.
