Process Improvement
- Description
- Curriculum
- FAQ
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Improving your organisation’s processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation’s processes today, they will reward this favourably!
In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!
We will cover:
– The fundamentals behind process improvement and the types of process to look out for.
– How to identify, question and change value and and non-value add steps.
– The main processes we need to build during a process improvement initiative.
– A breakdown of the key types of process and process analysis terms you will need to understand.
– The process to be followed to ensure successful deliverance of process improvement projects and demonstrations of how to deliver each step.
– A LIVE demonstration of a process improvement and a case study example of how a process improvement project was delivered.
– A complete process mapping toolkit, with LIVE demonstrations on how to use each one – with templates attached for those which require it.
– We will test your knowledge with quizzes and an assignment.
At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
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4What is process improvement?Video lesson
In this video, we will discuss exactly what process improvement is.
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5Examples of process improvementVideo lesson
In this video, we will look through a range of examples of what process improvement actually looks like.
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6The importance of process improvementVideo lesson
In this video, we will explore the importance of process improvement and why you should pursue it.
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7Triggers of process improvementVideo lesson
In this video, we will explore the different types of triggers of process improvement there are.
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8Triggers of process improvement - exerciseVideo lesson
In this video, we will run over the answers of the exercise.
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9Triggers of process improvement - the mustsVideo lesson
In this video, we will look over the must happen indicators of process improvement.
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10What is a process map?Video lesson
In this video, we will introduce and explore the process map.
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11Section quizQuiz
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12Value addVideo lesson
In this video, we will explore the term value add.
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13Non-value addVideo lesson
In this video, we will explore the term non-value add.
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14Non-value add but necessaryVideo lesson
In this video, we will explore the term non-value add but necessary.
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15Label the examplesVideo lesson
In this video, we will test your knowledge of what has been covered off in this section.
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16Section quizQuiz
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17OverviewVideo lesson
In this video, we will introduce the 3 key types of process we see within process improvement.
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18As-is processVideo lesson
In this video, we will discuss the as-is type of process.
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19To-be processVideo lesson
In this video, we will discuss the to-be type of process.
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20Realised processVideo lesson
In this video, we will discuss the realised type of process.
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21Section quizQuiz
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22OverviewVideo lesson
In this video, we will go through a high level overview of the key process analysis terms within process improvement.
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23Takt timeVideo lesson
In this video, we will explore the concept of takt time.
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24Cycle timeVideo lesson
In this video, we will explore the concept of cycle time.
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25Lead timeVideo lesson
In this video, we will explore the concept of lead time.
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26BottleneckVideo lesson
In this video, we will explore the concept of bottleneck.
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27Rework loopVideo lesson
In this video, we will explore the concept of rework loop.
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28Label the examplesVideo lesson
In this video, we will explore the process analysis terms using an interactive activity.
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29Section quizQuiz
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30Process overviewVideo lesson
In this video, we will look at a high level overview of the process to deliver process improvements.
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31Step 1: Identify the processVideo lesson
In this video we will look at the importance of identifying the process.
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32Step 2: Map the as-is processVideo lesson
In this video we will look at the importance of mapping the as-is process.
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33As-is process analysisVideo lesson
In this video, we will analyse the as-is process map in more detail.
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34Step 3: Identify the value-add and non value-add stepsVideo lesson
In this video we will look at the importance of identifying the value-add and non value-add steps.
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35Analysis of the value and non value-add within the process mapVideo lesson
In this video, we will analyse our process from a value and non-value add perspective.
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36Step 4: Map the to-be processVideo lesson
In this video we will look at the importance of mapping the to-be process.
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37Step 5: Gap analysisVideo lesson
In this video we will look at the importance of conducting a gap analysis.
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38Step 6: Map the realised processVideo lesson
In this video we will look at the importance of mapping the realised process.
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39Step 7: Test the new processVideo lesson
In this video we will look at the importance of testing the new process.
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40Step 8: Provide wider updatesVideo lesson
In this video we will look at the importance of providing wider updates at the end of this process.
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41Section quizQuiz
A 5 question quiz to test your understanding of what has just been covered.
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42Build out your process improvement planText lesson
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43Introduction to the process mapping toolsVideo lesson
In this video, we will understand what this section will entail.
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44Flowchart Map - Features of the mapVideo lesson
In this video, we will explore the features of this map.
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45Flowchart Map - How to buildVideo lesson
In this video, we will explore how to build this map.
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46Flowchart Map - Demonstration 1Video lesson
In this video, we will run through the first demonstration.
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47Flowchart Map - Demonstration 2Video lesson
In this video, we will run through the second demonstration.
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48SIPOC - Features of the mapVideo lesson
In this video, we will explore the features of this map.
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49SIPOC - How to buildVideo lesson
In this video, we will explore how to build out this map.
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50SIPOC - Demonstration 1Video lesson
In this video, we will run through the first demonstration.
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51SIPOC - Demonstration 2Video lesson
In this video, we will explore the second demonstration.
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52Value Stream Map - Features of the mapVideo lesson
In this video, we will explore the features of this map.
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53Value Stream Map - How to buildVideo lesson
In this video, we will explore how to build this map.
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54Value Stream Map - Demonstration 1Video lesson
In this video, we will run through the first demonstration.
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55Value Stream Map - Demonstration 2Video lesson
In this video, we will run through the second demonstration.
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56Time Value Map - Features of the mapVideo lesson
In this video, we will explore the features of this map.
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57Time Value Map - How to buildVideo lesson
In this video, we will explore how to build this map.
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58Time Value Map - Demonstration 1Video lesson
In this video, we will run through demonstration 1.
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59Time Value Map - Demonstration 2Video lesson
In this video, we will run through demonstration 2.
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60Value Add Map - Features of the mapVideo lesson
In this video, we will explore the features of this map.
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61Value Add Map - How to buildVideo lesson
In this video, we will explore how to build out this map.
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62Value Add Map - Demonstration 1Video lesson
In this video, we will run through demonstration 1.
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63Value Add Map - Demonstration 2Video lesson
In this video, we will run through demonstration 2.
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64Spaghetti Diagram - Features of the mapVideo lesson
In this video, we will explore the features of this map.
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65Spaghetti Diagram - How to buildVideo lesson
In this video, we will explore how to build out this map.
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66Spaghetti Diagram - Demonstration 1Video lesson
In this video, we will run through our first demonstration.
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67Spaghetti Diagram - Demonstration 2Video lesson
In this video, we will run through our second demonstration.
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68PM matrixVideo lesson
In this video, we will look at a matrix of when to use the process mapping tools.
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69Section quizQuiz
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70Try out one of the tools!Text lesson
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71OverviewVideo lesson
In this video, we will look at the 8 wastes from a high level.
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72TransportVideo lesson
In this video, we will explore the transport waste.
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73InventoryVideo lesson
In this video, we will explore the inventory waste.
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74MotionVideo lesson
In this video, we will explore the motion waste.
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75WaitingVideo lesson
In this video, we will explore the waiting waste.
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76OverproductionVideo lesson
In this video, we will explore the overproduction waste.
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77OverprocessingVideo lesson
In this video, we will explore the overprocessing waste.
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78DefectsVideo lesson
In this video, we will explore the defects waste.
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79SkillsVideo lesson
In this video, we will explore the skills waste.
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80Label the examplesVideo lesson
In this video, we will explore the 8 wastes through an interactive activity.
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81Section quizQuiz
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