Process Improvement
- Description
- Curriculum
- FAQ
- Reviews
Improving your organisation’s processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation’s processes today, they will reward this favourably!
In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!
We will cover:
– The fundamentals behind process improvement and the types of process to look out for.
– How to identify, question and change value and and non-value add steps.
– The main processes we need to build during a process improvement initiative.
– A breakdown of the key types of process and process analysis terms you will need to understand.
– The process to be followed to ensure successful deliverance of process improvement projects and demonstrations of how to deliver each step.
– A LIVE demonstration of a process improvement and a case study example of how a process improvement project was delivered.
– A complete process mapping toolkit, with LIVE demonstrations on how to use each one – with templates attached for those which require it.
– We will test your knowledge with quizzes and an assignment.
At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
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What is process improvement?In this video, we will discuss exactly what process improvement is.
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Examples of process improvement
In this video, we will look through a range of examples of what process improvement actually looks like.
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The importance of process improvement
In this video, we will explore the importance of process improvement and why you should pursue it.
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Triggers of process improvement
In this video, we will explore the different types of triggers of process improvement there are.
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Triggers of process improvement - exercise
In this video, we will run over the answers of the exercise.
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Triggers of process improvement - the musts
In this video, we will look over the must happen indicators of process improvement.
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What is a process map?
In this video, we will introduce and explore the process map.
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Section quiz
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Value add
In this video, we will explore the term value add.
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Non-value add
In this video, we will explore the term non-value add.
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Non-value add but necessary
In this video, we will explore the term non-value add but necessary.
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Label the examples
In this video, we will test your knowledge of what has been covered off in this section.
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Section quiz
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Overview
In this video, we will introduce the 3 key types of process we see within process improvement.
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As-is process
In this video, we will discuss the as-is type of process.
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To-be process
In this video, we will discuss the to-be type of process.
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Realised process
In this video, we will discuss the realised type of process.
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Section quiz
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Overview
In this video, we will go through a high level overview of the key process analysis terms within process improvement.
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Takt time
In this video, we will explore the concept of takt time.
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Cycle time
In this video, we will explore the concept of cycle time.
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Lead time
In this video, we will explore the concept of lead time.
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Bottleneck
In this video, we will explore the concept of bottleneck.
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Rework loop
In this video, we will explore the concept of rework loop.
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Label the examples
In this video, we will explore the process analysis terms using an interactive activity.
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Section quiz
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Process overview
In this video, we will look at a high level overview of the process to deliver process improvements.
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Step 1: Identify the process
In this video we will look at the importance of identifying the process.
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Step 2: Map the as-is process
In this video we will look at the importance of mapping the as-is process.
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As-is process analysis
In this video, we will analyse the as-is process map in more detail.
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Step 3: Identify the value-add and non value-add steps
In this video we will look at the importance of identifying the value-add and non value-add steps.
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Analysis of the value and non value-add within the process map
In this video, we will analyse our process from a value and non-value add perspective.
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Step 4: Map the to-be process
In this video we will look at the importance of mapping the to-be process.
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Step 5: Gap analysis
In this video we will look at the importance of conducting a gap analysis.
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Step 6: Map the realised process
In this video we will look at the importance of mapping the realised process.
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Step 7: Test the new process
In this video we will look at the importance of testing the new process.
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Step 8: Provide wider updates
In this video we will look at the importance of providing wider updates at the end of this process.
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Section quiz
A 5 question quiz to test your understanding of what has just been covered.
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Build out your process improvement plan
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Introduction to the process mapping tools
In this video, we will understand what this section will entail.
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Flowchart Map - Features of the map
In this video, we will explore the features of this map.
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Flowchart Map - How to build
In this video, we will explore how to build this map.
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Flowchart Map - Demonstration 1
In this video, we will run through the first demonstration.
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Flowchart Map - Demonstration 2
In this video, we will run through the second demonstration.
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SIPOC - Features of the map
In this video, we will explore the features of this map.
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SIPOC - How to build
In this video, we will explore how to build out this map.
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SIPOC - Demonstration 1
In this video, we will run through the first demonstration.
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SIPOC - Demonstration 2
In this video, we will explore the second demonstration.
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Value Stream Map - Features of the map
In this video, we will explore the features of this map.
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Value Stream Map - How to build
In this video, we will explore how to build this map.
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Value Stream Map - Demonstration 1
In this video, we will run through the first demonstration.
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Value Stream Map - Demonstration 2
In this video, we will run through the second demonstration.
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Time Value Map - Features of the map
In this video, we will explore the features of this map.
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Time Value Map - How to build
In this video, we will explore how to build this map.
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Time Value Map - Demonstration 1
In this video, we will run through demonstration 1.
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Time Value Map - Demonstration 2
In this video, we will run through demonstration 2.
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Value Add Map - Features of the map
In this video, we will explore the features of this map.
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Value Add Map - How to build
In this video, we will explore how to build out this map.
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Value Add Map - Demonstration 1
In this video, we will run through demonstration 1.
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Value Add Map - Demonstration 2
In this video, we will run through demonstration 2.
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Spaghetti Diagram - Features of the map
In this video, we will explore the features of this map.
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Spaghetti Diagram - How to build
In this video, we will explore how to build out this map.
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Spaghetti Diagram - Demonstration 1
In this video, we will run through our first demonstration.
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Spaghetti Diagram - Demonstration 2
In this video, we will run through our second demonstration.
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PM matrix
In this video, we will look at a matrix of when to use the process mapping tools.
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Section quiz
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Try out one of the tools!
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Overview
In this video, we will look at the 8 wastes from a high level.
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Transport
In this video, we will explore the transport waste.
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Inventory
In this video, we will explore the inventory waste.
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Motion
In this video, we will explore the motion waste.
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Waiting
In this video, we will explore the waiting waste.
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Overproduction
In this video, we will explore the overproduction waste.
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Overprocessing
In this video, we will explore the overprocessing waste.
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Defects
In this video, we will explore the defects waste.
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Skills
In this video, we will explore the skills waste.
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Label the examples
In this video, we will explore the 8 wastes through an interactive activity.
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Section quiz
