Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in todays workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organisation.
This White Belt course will introduce you to the world of Lean Six Sigma. In this course we will cover:
– Quality. What quality is, its importance and delivery options.
– Quality Toolkit. We explore the key tools on offer to ensure quality and operational excellence.
– Lean. What is Lean, its history, the 8 key wastes, value adding and non-value adding steps, how to create value within your process and more.
– Six Sigma. What is Six Sigma, its history, good quality vs. Six Sigma quality, the project management approach of DMAIC, roles and more.
– The customer. Looking at the voice of the customer and establishing what is critical to quality.
– Exam. As well as tools and other resources, an exam and certificate of completion is offered at the end of this course.
Once you have completed this course, you will be able to start the important work of instilling quality and operational excellence within your organisation / clients. This skill is now in high demand as organisations look to stay competitive in todays market, so delivering savings and efficiencies on a large scale will set you apart from the crowd.
Introduction
In this video we will look at what is to come in this course and the purpose of this course.
A quick disclaimer before we begin.
Quality
In this video we will set the scene for quality by looking at the types of people we can have in an organisation.
In this video we will look at how we define quality.
In this video we will look at why focusing on quality within an organisation is important.
In this video we will introduce the 7 Basic Tools of Quality, to be explored later in the course.
Lean
In this video we will look at what Lean is.
In this video we will look at the history of Lean, its origins and evolvement.
In this video we will look at a high level introduction to the 8 wastes within Lean.
In this video we will look at the Defects waste.
In this video we will look at the Overproduction waste.
In this video we will look at the Waiting waste.
In this video we will look at the Non-utilised talent waste.
In this video we will look at the Transport waste.
In this video we will look at the Inventory waste.
In this video we will look at the Motion waste.
In this video we will look at the Extra-processing waste.
In this video we will look at the difference between those process steps that add value and those that do not.
In this video we will look at creating value within a process.
In this video we will look at the role of Process in Lean.
We will explore 5 questions to see how well you have engaged with the content.
Six Sigma
In this video we will look at what Six Sigma is.
In this video we will look at the origins and history of Six Sigma.
In this video we will look at the difference between traditional versions of quality and Six Sigma quality.
In this video we will breakdown the Six Sigma methodology of DMAIC - Define, Measure, Analyse, Improve, Control.
In this video we will look at the roles and belt types available in Six Sigma.
In this video we will look at a demonstration of how Six Sigma can be practically applied.
We will explore 5 questions to see how well you have engaged with the content.
The customer
In this video we will look at the voice of the customer approach.
In this video we will look at how to establish what is critical to the quality of a product or service for the customer.
The tools of quality
In this video, we will look at a high level reminder of the 7 tools as introduced earlier on in the course.
In this video we will investigate the tool of Process Map.
In this video we will investigate the tool of Check Sheet.
In this video we will investigate the tool of Histogram.
In this video we will investigate the tool of Histogram.
In this video we will investigate the tool of Fishbone Diagram.
In this video we will investigate the tool of 5 Whys.
In this video we will investigate the tool of Run Chart.
We will explore 5 questions to see how well you have engaged with the content.
Close out
In this video we will review all of the key learnings from this course, be introduced to the glossary and exam and close out the course.