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1379 reviews

The Definitive ITIL 4 Foundations Certification Course

Unlock ITIL 4 Foundation Mastery with Case Studies, Real-World Scenarios and Mock Exams to Ensure Certification Success!
Instructor
Samir Faraj
9,593 Students enrolled
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Disclaimer: This UNOFFICIAL course is not affiliated with or endorsed by Axelos.

Not Affiliated with or Endorsed by AXELOS

Non-affiliation disclaimer: This UNOFFICIAL course is not associated with or endorsed by Axelos.

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The DEFINITIVE ITIL 4 Foundations Certification Course UNOFFICIAL Course – Elevate Your IT Service Management Skills with the Latest ITIL Framework.

Are you ready to enhance your IT service management skills?

This comprehensive training program covers the latest ITIL 4 framework, an industry-leading approach for agile and flexible IT service management. You’ll gain insights into the core concepts and principles of ITIL 4 and learn how to apply them within your organization. Real-world examples, scenarios, and case studies are used throughout the course to provide practical context and facilitate understanding.

All levels of IT professionals, from entry-level to experienced IT service managers, should take the course. Everything you require to enhance your IT service management procedures or get ready for The DEFINITIVE ITIL 4 Foundations Certification Exam is covered in this UNOFFICIAL course.

In this course, you will learn about:

  • Master the ITIL 4 service value system to synchronize IT services with business needs.

  • Comprehend how the four dimensions of service management work in concert to deliver value.

  • Dive into pivotal ITIL 4 practices, including change control, incident management, and problem resolution.

  • Drive organizational improvement by implementing ITIL 4 strategies and tracking their performance.

  • Apply core ITIL principles to enhance overall service management processes.

  • Understand the criticality of aligning IT frameworks with business objectives for mutual success.

  • Equip yourself with the knowledge to confidently sit for the ITIL 4 Foundation certification exam.

I will guide you through the material using real-world examples and hands-on exercises. They have years of experience in IT service management.

Who should take this course?

  1. Students seeking basic to intermediate knowledge of the ITIL framework

  2. Professionals aiming to learn how their organizations can utilize the ITIL framework to enhance IT service management

  3. IT professionals and others working in organizations using ITIL, who need to understand the framework for ongoing service improvement

  4. Individuals interested in learning about the ITIL framework and its applications in the IT industry

  5. IT professionals looking to implement ITIL 4 practices effectively in their work and those preparing for the ITIL 4 Foundation certification exam

This course is also ideal for professionals preparing for the ITIL 4 Foundation certification exam. By providing comprehensive coverage of essential concepts and practices, it helps candidates gain the knowledge and confidence needed to succeed in the exam and advance their careers in IT service management.

Four Dimensions of Service Management
Service Value System
Guiding Principles
About the Exam
How long do I have access to the course materials?
You can view and review the lecture materials indefinitely, like an on-demand channel.
Can I take my courses with me wherever I go?
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Course details
Video 8 hours
Lectures 4
Certificate of Completion
Full lifetime access
Access on mobile and TV

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