ISO 9001 Quality Management Knowledge and Understanding
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Welcome to ISO 9001 Quality Management Knowledge and Understanding. This course is suitable for all levels.
I’ll teach you this course using a presentation and voiceover with background music.
I’ll be covering the following areas:
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ISO 9001 Clause-by-clause overview and explanation
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ISO 9000 Seven Principles of Quality Management
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Process Approach
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Change Management
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Leaderhip
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Risk-Based thinking
Do you want to learn how to implement a quality management system that meets the requirements of ISO 9001:2015? Do you want to improve your customer satisfaction and enhance your organizational performance? Do you want to gain a competitive edge in the global market?
If you answered yes to any of these questions, then this course is for you!
This course will teach you everything you need to know about ISO 9001:2015, the world’s most popular quality management standard. You will learn:
– What is ISO 9001:2015 and why it is important for your organization
– What are the key principles and concepts of quality management
– How to interpret and apply the requirements of ISO 9001:2015 to your organization’s context and processes
– How to plan, implement, monitor, and improve your quality management system
– How to prepare for and conduct internal and external audits
– How to achieve and maintain certification to ISO 9001:2015
This course is designed for anyone who wants to learn about ISO 9001:2015, whether you are a beginner or an experienced quality professional. You will get access to:
– Over 10 hours of video lectures covering all the clauses and requirements of ISO 9001:2015
– Practical examples and case studies from various industries and sectors
– Quizzes and assignments to test your knowledge and skills
– Downloadable templates and checklists to help you with your documentation and implementation
– A certificate of completion that you can use to demonstrate your competence and credibility
By the end of this course, you will have a solid understanding of ISO 9001:2015 and how to apply it to your organization. You will be able to improve your quality performance, increase your customer satisfaction, and achieve your business goals.
Don’t miss this opportunity to learn from an expert instructor with experience in quality management and consulting. Enroll now and start your journey towards quality excellence!
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2Clause 4 ArticleText lesson
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34 Context of the OrganizationVideo lesson
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44.1 Understanding the Organization and its contextVideo lesson
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54.2 Understanding the needs and expectations of interested partiesVideo lesson
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64.3 Determining the scope of the quality management systemVideo lesson
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74.4 Quality management system and its processesVideo lesson
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8Clause 4 QuizQuiz
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27Clause 8 ArticleText lesson
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288. OperationVideo lesson
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298.1 Operational Planning and ControlVideo lesson
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308.2 Determination of Requirements for Products and ServicesVideo lesson
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318.3 Design and Development of Products and ServicesVideo lesson
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328.4 Control of Externally Provided Products and ServicesVideo lesson
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338.5 Production and Service ProvisionVideo lesson
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348.6 Release of Products and ServicesVideo lesson
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358.7 Control of Nonconforming Process Outputs, Products, and ServiceVideo lesson
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36Clause 8 Practice TestQuiz
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47Procedure for Context of the OrganizationText lesson
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48Procedure for Control of Non-Conforming OutputText lesson
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49Procedure for Internal QMS AuditText lesson
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50ISO 9001:2015 Example of Setting and Monitoring of Quality ObjectivesText lesson
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51Procedure for LogisticsText lesson
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52Procedure for Project ManagementText lesson
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64Change ManagementVideo lesson
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65ISO 9001 ReferencesVideo lesson
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66Points of ConsiderationVideo lesson
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67Tips and TechniquesVideo lesson
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68Change RegisterVideo lesson
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691. Readiness AssessmentVideo lesson
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702. CommunicationVideo lesson
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713. SponsorVideo lesson
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724. Training for ManagersVideo lesson
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735. Training Development and DeliveryVideo lesson
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746. Resistance ManagementVideo lesson
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757. Feedback, recognition and reviewVideo lesson
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76Providing DirectionVideo lesson
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77CommitmentVideo lesson
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78Enhancing training and awarenessVideo lesson
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79Improvement and competitionVideo lesson
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80Support ActivitiesVideo lesson
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81Customer FocusVideo lesson
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82Quality Policy - 5 ExamplesVideo lesson
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83Quality PolicyVideo lesson
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84Quality Policy HK Metalcraft ExampleVideo lesson
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85Organizational Roles and ResonsibilitiesVideo lesson
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86Organizational Roles and Resonsibilities ExamplesVideo lesson
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