Effective Communication Skills: Be a Better Communicator!

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- Curriculum
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NOTE: Our Effective Communication Skills course has just been upgraded, with new videos, a refreshed workbook, and End of Module tests so you can monitor your progress. Still aggressively priced at Udemy’s lowest tier so you’re not paying a premium for top training!
Do you feel that people sometimes don’t get your message?
Don’t you agree that effective communication skills will improve everyone’s lives?
Whether you’re having problems with your communication skills, or just want to improve your understanding of how to be more effective, you’ll pick up a host of tips, tricks and techniques for improving your communication – whether in business or at home.
With the ZandaX Communication Skills course, you get a workbook with an Action Plan (downloadable from the short “General Introduction” module at the start of each course). This is a great addition because it enables you to revisit and review your progress in a structured framework that is proven to work.
Our communication skills presenters have been chosen for their clarity and professionalism in getting the message across. You’ll be engaged as well as educated!
And we don’t woffle! Do you want to sit through hours of over-explaining before you get the knowledge you need? We doubt it! So we make sure that everything is covered in easy-to-follow video lessons, and we get to the point so you make the best use of your time.
The course teaches you:
- How Communication Works – do you influence or persuade?
- Face to Face Communication – how to improve your skills
- Telephone Conversation – how to use it to its full advantage
- Written Communication – how to be more effective
- Questioning and Listening Skills – use Active Listening to get real results
- How to be an Effective Communicator – look at yourself and change your approach
- Overcoming Communication Problems – dealing with conflict, opposition and barriers
- Getting Better Outcomes – using Best Practice to get what you need
Each lecture is self-contained, so you don’t need to sit through them all: once you’re at a comfortable level, you’ll be able to use this as your reference library, where you can select what you want to view.
The course is aimed at anyone who wants a focused, practical guide to effective communication skills: central to success and happiness in all our lives.
Upon completion (and with a little practice…) you will be able to give and receive communications in a way that improves the clarity and effectiveness of the way you deal with people.
We’ll say it again: don’t forget the course workbook and Action Plan – downloadable with the first “General Introduction” module at the start of each course – which uses in-course summaries and assessments with post-course reviews of your communication skills to really help you to develop them. And don’t forget to revisit and review the course as often as you want!
So this course is genuinely much more than just a talk-through video. We don’t think you’ll find better value, so why not enrol with us now?
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2What are Good Commmunication Skills?Video lesson
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3The Dynamics of CommunicationVideo lesson
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4Communication is a Two Way StreetVideo lesson
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5The Four Step Cycle of CommunicationVideo lesson
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6The 6 C's of CommunicationVideo lesson
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7Five Communication StylesVideo lesson
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8Identifying and Adjusting your Communication StyleVideo lesson
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9Influence or Persuade?Video lesson
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10End of Module TestQuiz
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11The Three Components of CommunicationVideo lesson
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12Body Language and Non Verbal MessagesVideo lesson
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13Using the Right WordsVideo lesson
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14On the Front Foot - Being PositiveVideo lesson
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15AppearanceVideo lesson
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16First ImpressionsVideo lesson
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17Wrap UpVideo lesson
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18End of Module TestQuiz
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25The Power of WordsVideo lesson
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26Right First TimeVideo lesson
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27Keep it ConciseVideo lesson
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28Address your TargetVideo lesson
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29Keep it SimpleVideo lesson
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30Your Three Stage StructureVideo lesson
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31Quick Tips for Types of MessagesVideo lesson
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32Wrap UpVideo lesson
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33End of Module TestQuiz
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34Verbal Communication SkillsVideo lesson
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35How Asking Questions Helps YouVideo lesson
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36Open and Closed QuestionsVideo lesson
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37The FunnelVideo lesson
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38The Five Levels of ListeningVideo lesson
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39Active ListeningVideo lesson
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40Non-Verbal Signs of Active ListeningVideo lesson
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41Verbal Signs of Active ListeningVideo lesson
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42Wrap upVideo lesson
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43End of Module TestQuiz
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44The Wheel of CommunicationVideo lesson
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45Getting your Self Image RightVideo lesson
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46Is your Self Image Correct?Video lesson
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47How to Find Out What Others Think About YouVideo lesson
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48Asking for FeedbackVideo lesson
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49Your History - ExperiencesVideo lesson
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50Your Preconceptions - StereotypingVideo lesson
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51PrejudicesVideo lesson
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52Dismantling Your AssumptionsVideo lesson
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53Your Level of UnderstandingVideo lesson
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54End of Module TestQuiz

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