Certification in Complete ISO Standards and guidelines

Complete guide applicable to eight ISO Standards and it’s different concepts, audit, clauses and implementation
Instructor:
Human and Emotion: CHRMI
206 students enrolled
English [Auto]
You will learn the basic framework of International Organization for Standardization.
You will be able to learn details about all the ISO standards like ISO 9001, 14001, 45001, 27001, 20000-1, 22301, 26000 and 31000 standards
Learn Quality management, environmental management , occupational health and safety management systems, information security and service management
Learn Corporate Social Responsibility and Risk Management framework and about effective risk management system.
You will be able to learn PDCA Cycle, Quality Management system, leadership, customer focus, customer satisfaction, development planning and control.
Learn about the environmental management system, leadership, environmental policy in related to the communication, operations, performance evaluations.
Learn about occupational health and the safety management systems including PDCA cycle.
Learn procedures of communications related to internal and external communication, the asset management and service management system
Learn about the details of the social responsibility or it can also be said as the corporate social responsibility.
Learn Characteristics of the social responsibility, ethical behavior and related to the term of respect for shareholders interests & respect for the rule of law
Learn respect for the human rights and the behavior. Human rights and international norms of behavior. Employment and Employment relationship.
This training will be useful if your job involves decisions regarding risk management and risk management framework.

Take the next step in your career! Whether you’re an up-and-coming professional, an experienced executive, aspiring manager, budding Professional. This course is an opportunity to sharpen your International Standard for Organizations knowledge, increase your efficiency for professional growth and make a positive and lasting impact in the business or organization.

With this course as your guide, you learn how to:

  • All the basic functions and skills required International Standard for Organizations knowledge.

  • Transform quality management system and the environmental management system. Occupational health and safety management system, risk management systems. Service management system.

  • Get access to recommended templates and formats for the detail’s information related to IDSO standards.

  • Learn useful case studies, understanding all the ISO standards like ISO 9001, 14001, 45001, 27001, 20000-1, 22301, 26000 and 31000 standards including Quality management principles, environmental management system, Occupational health and safety management systems, ISO 27001 controls and HUMAN RESOURCE SECURITY, Service management system, implementation guide to different clauses. Corporate Social Responsibility and Risk Management framework and about effective risk management system.

  • Invest in yourself today and reap the benefits for years to come.

The Framework of the Course

Engaging video lectures, case studies, assessment, downloadable resources and interactive exercises. This course is created to Learn about all the ISO standards like ISO 9001, 14001, 45001, 27001, 20000-1, 22301, 26000 and 31000 standards including Quality management principles, environmental management system, Occupational health and safety management systems, ISO 27001 controls and security, Service management system, implementation guide to different clauses. Corporate Social Responsibility and Risk Management framework and about effective risk management system.

ISO Certification will help you to understand the details about the different types of the international standards for the organizations. including Quality management principles, environmental management system, Occupational health and safety management systems, ISO 27001 controls and security, Service management system, implementation guide to different clauses. Corporate Social Responsibility and Risk Management

The course includes multiple Case studies, resources like formats-templates-worksheets-reading materials and assignments to nurture and upgrade your ISO standards in details.

In the first part of the course, you’ll learn the details of the Quality management principles . Environmental management systems OH&S management system. PDCA cycle.

In the middle part of the course, you’ll learn how to develop a knowledge about asset management and service management systems and the details the total asset management system and the requirement of the human resource security. In addition, different types of the clauses elated to the ISO 22301.

In the final part of the course, you’ll develop the knowledge related to Corporate Social Responsibility in related to the different categories based on the human rights and risk management system

Course Content:

Part 1

Introduction and Study Plan

· Introduction and know your Instructor

· Study Plan and Structure of the Course

1. INTERNATIONAL STANDARD ISO 9001

1.1. Introduction

1.2. Quality management principles

1.3. Process approach

1.4. The PDCA cycle can be briefly described as follows:

1.5. Risk-based thinking

1.6. Relationship with other management system standards

1.7. Quality management systems — Requirements

1.8. Normative references

1.9. Quality management system and its processes

1.10. Leadership

1.11. Customer focus

1.12. Monitoring and measuring resources

1.13. Organizational knowledge

1.14. Competence

1.15. Requirements for products and services

1.16. Review of the requirements for products and services

1.17. Design and development planning

1.18. Design and development controls

1.19. Control of externally provided processes, products and services

1.20. Type and extent of control

1.21. Production and service provision

1.22. Identification and traceability

1.23. Control of changes

1.24. Release of products and services

1.25. Control of nonconforming outputs

1.26. Customer satisfaction (Management review and Inputs)

1.27. Improvement

1.28. Clarification of new structure, terminology and concepts

1.29. Products and services

1.30. Understanding the needs and expectations of interested parties

1.31. Risk-based thinking

1.32. Applicability

1.33. Documented information

1.34. Other International Standards on quality management and quality management systems developed by ISO/TC 176

1.35. The International Standards outlined below can provide assistance to organizations when they are establishing or seeking to improve their quality management systems, their processes or their activities.

2. INTERNATIONAL STANDARD ISO 14001

2.1. Introduction

2.2. Aim of an environmental management system

2.3. Success factors

2.4. Plan-Do-Check-Act model

2.5. Contents of this International Standard

2.6. Environmental management systems — Requirements with guidance for use

2.7. Normative references

2.8. Context of the organization

2.9. Determining the scope of the environmental management system

2.10. Leadership (Leadership and commitment)

2.11. Environmental policy

2.12. Organizational roles, responsibilities and authorities

2.13. Environmental aspects

2.14. Compliance obligations

2.15. Planning actions to achieve environmental objectives

2.16. Competence

2.17. Awareness

2.18. Communication

2.19. Internal communication, External communication.

2.20. Operation (Operational planning and control)

2.21. Performance evaluation (Monitoring, measurement, analysis and evaluation)

2.22. Evaluation of compliance

2.23. Internal audit

2.24. Guidance on the use of this International Standard (General).

2.25. Clarification of structure and terminology

2.26. Clarification of concepts

2.27. Context of the organization

2.28. Understanding the needs and expectations of interested parties

2.29. Determining the scope of the environmental management system

2.30. Documented information

2.31. Management review

3. INTERNATIONAL STANDARD ISO 45001

3.1. Introduction

3.2. Aim of an OH&S management system

3.3. Success factors

3.4. Plan-Do-Check-Act cycle

3.5. Contents of this document

3.6. Occupational health and safety management systems — Requirements with guidance for use

3.7. Leadership and worker participation

3.8. OH&S policy

3.9. Organizational roles, responsibilities and authorities

3.10. Consultation and participation of workers

3.11. Planning (Actions to address risks and opportunities)

3.12. Hazard identification and assessment of risks and opportunities

3.13. Assessment of OH&S risks and other risks to the OH&S management system

3.14. Determination of legal requirements and other requirements

3.15. Planning action

3.16. Support

3.17. Awareness

3.18. Communication(How to communicate.)

3.19. Internal communication & External communication

3.20. Operation(Operational planning and control)

3.21. Emergency preparedness and response

3.22. Performance evaluation(Monitoring, measurement, analysis and performance evaluation)

3.23. Internal audit programme

3.24. Improvement

3.25. Continual improvement

3.26. Guidance on the use of this document(Normative references)

3.27. Context of the organization(Understanding the organization and its context)

3.28. Understanding the needs and expectations of workers and other interested parties

3.29. Determining the scope of the OH&S management system

3.30. Actions to address risks and opportunities

3.31. Procurement

3.32. Contractors

3.33. Outsourcing

3.34. Evaluation of compliance

3.35. Incident, nonconformity and corrective action

4. ISO 27001 STANDARD

4.1. Iso 27001 controls

4.2. Human resource security

4.3. Asset management

4.4. Access control

4.5. User responsibilities

4.6. Cryptography, physical and environmental security

4.7. Operations security

4.8. Communications security

4.9. System acquisition, development and maintenance

4.10. Supplier relationships

4.11. Information security incident management

4.12. Information security aspects of business continuity management

4.13. Compliance

5. ISO/IEC 20000-1

5.1. Introduction

5.2. Brings service management and service delivery into the heart of your business, Less prescriptive documentation

5.3. Tracks the changing trends in service management, Enables integration of management systems

5.4. About this guide

5.5. Comparing ISO/IEC 20000-1:2018 with ISO/IEC 20000-1:2011

5.6. Context of the organization, New clauses, Simplified clauses

5.7. Separated combined clauses, Documented information and procedures, Configuration Management Database (CMDB)

5.8. Making the transition

5.9. Governance of processes operated by other parties

5.10. Establish and improve the SMS, Design and transition of new or changed services, Service delivery processes

5.11. Backwards compatability

5.12. Leadership, Planning, Support of the service management system

5.13. Operation

5.14. Performance evaluation, Improvement

5.15. Preparing for ISO/IEC 20000-1:2018 The steps for a successful transition

5.16. Communicate with your organization

5.17. ISO/IEC 20000-1:2018 – Transition

5.18. ISO/IEC 20000-1:2018 – Implementing the changes

5.19. ISO/IEC 20000-1:2018 – Auditing the changes

6. IMPLEMENTATION GUIDE ISO 22301

6.1. Introduction to the standard, the iso 22300 family

6.2. Benefits of implementation

6.3. Key principles of business continuity

6.4. Pdca cycle

6.5. Risk based thinking/audits

6.6. Annex sl

6.7. Clause 1: scope

6.8. Clause 2: normative references

6.9. Clause 3: terms and definitions

6.10. Clause 4: context of the organization

6.11. Clause 5: leadership

6.12. Clause 6: planning

6.13. Clause 7: support

6.14. Clause 8: operation

6.15. Clause 9: performance evaluation

6.16. Clause 10: improvement

7. INTERNATIONAL STANDARD ISO 26000

7.1. Guidance on social responsibility (Scope)

7.2. Terms and definitions

7.3. Understanding social responsibility (The social responsibility of organizations: Historical background)

7.4. Recent trends in social responsibility

7.5. Characteristics of social responsibility (General)

7.6. The expectations of society

7.7. The role of stakeholders in social responsibility

7.8. Integrating social responsibility

7.9. Gender equality and social responsibility

7.10. ISO 26000 and small and medium-sized organizations (SMOs)

7.11. Relationship between social responsibility and sustainable development

7.12. The state and social responsibility

7.13. Principles of social responsibility

7.14. Accountability

7.15. Transparency

7.16. Ethical behaviour

7.17. Respect for stakeholder interests

7.18. Respect for the rule of law

7.19. Respect for international norms of behaviour

7.20. Respect for human rights

7.21. Recognizing social responsibility(Impacts, interests and expectations)

7.22. Recognizing the core subjects and relevant issues of social responsibility

7.23. Stakeholder identification

7.24. Stakeholder engagement

7.25. Guidance on social responsibility core subjects

7.26. Organizational governance and social responsibility

7.27. Decision-making processes and structures(Description of the issue)

7.28. Related actions and expectations

7.29. Human rights(Organizations and human rights).

7.30. Human rights and social responsibility

7.31. Human rights risk situations

7.32. Resolving grievances

7.33. Discrimination and vulnerable groups

7.34. Economic, social and cultural rights

7.35. Fundamental principles and rights at work

7.36. Labour practices and social responsibility

7.37. Principles and considerations

7.38. Employment and employment relationships

7.39. Health and safety at work

7.40. Human development and training in the workplace

7.41. The environment and social responsibility

7.42. Prevention of pollution

7.43. Sustainable resource use

7.44. Climate change mitigation and adaptation

7.45. Related actions and expectations

7.46. Protection of the environment, biodiversity and restoration of natural habitats

7.47. Fair operating practices

7.48. Respect for property rights

7.49. Consumer issues

7.50. Principles and considerations

7.51. Protecting consumers’ health and safety

7.52. Sustainable consumption

7.53. Consumer service, support, and complaint and dispute resolution

7.54. Consumer issue 6: Access to essential services

7.55. Education and awareness

7.56. Community involvement and development

7.57. Education and culture

7.58. Employment creation and skills development

7.59. Technology development and access

7.60. Wealth and income creation

7.61. Social investment

7.62. Understanding the social responsibility of an organization

7.63. Building social responsibility into an organization’s governance, systems and procedures

7.64. Communication on social responsibility

8. The ISO 31000 standard

8.1. The ISO 31000 standard, Generic approach:

8.2. Related standards

8.3. Background to development of ISO 31000 standard, The Australian/New Zealand risk management standard, as/nzs 4360

8.4. Some controversy in the standard’s creation

8.5. New notions in the ISO 31000 standard

8.6. Concept of “risk appetite”

8.7. Expressing an organization’s risk appetite: example

8.8. Components of the standard

8.9. The ISO 31000 risk management process

8.10. The ISO 31000 risk management process (Monitoring and review).

8.11. The ISO 31000 risk management process (Communication and consultation).

8.12. The risk management framework

8.13. A non-certifiable standard

8.14. Importance of effective risk management

ISO Standards, Clause and Audits

ISO Case Studies

1. INTERNATIONAL STANDARD ISO 9001: Quality Management

1
1. Introduction part, study plan
2
2. Unit 1.1. International Standards ISO 9001. (Introduction)
3
3. Unit 1.2. Quality management principles
4
4. Unit 1.3. Process approach
5
5. Unit 1.4 The PDCA cycle
6
6. Unit 1.5. Risk-based thinking
7
7. Unit 1.6. Relationship with other Management system standards
8
8. Unit 1.7 Quality management system requirements (Scope)
9
9. Unit 1.8 Normative references
10
10. Unit 1.9. Quality management system and it's process
11
11. Unit 1.10. Leadership
12
12. Unit 1.11.Customer focus
13
13. Unit 1.12 Monitoring and measuring resources
14
14. Unit 1.13 Organisational knowledge
15
15. Unit 1.14. Competence
16
16. Unit 1.15. Requirements for product and services
17
17. Unit 1.16. Review of the requirements for product and services
18
18. Unit 1.17. Design and development planning
19
19. Unit 1.18. Design and development controls
20
20. Unit 1.19. Control of externally provided processes ,products and services
21
21. Unit 1.20. Type and extent of control
22
22. Unit 1.21. Production and service provision
23
23. Unit 1.22. Identification and traceability
24
24. Unit 1.23 Control of changes
25
25. Unit 1.24 Release of products and services
26
26. Unit 1.25.Control of nonconforming outputs
27
27. Unit 1.26. Customer satisfaction
28
28. Unit 1.27.Improvement
29
29. Unit 1.28. Clarification of new structure, terminology and concepts
30
30. Unit 1.29. Product and services
31
31. Unit 1.30. Understanding the needs and expectations of interested parties
32
32. Unit 1.31. Risk based thinking
33
33. Unit 1.32. Applicability
34
34. Unit 1.33. Documented information
35
35. Unit 1.34. Other international Standards on quality management
36
36. Unit 1.35. The international Standards outlined below can provide assistance

2. INTERNATIONAL STANDARD ISO 14001: Environment Management

1
1. Introduction part, study plan ISO 14001
2
2. Unit 2.1. Introduction (Background)
3
3. Unit 2.2. Aim of an environmental management system
4
4. Unit 2.3. Success factors
5
5. Unit 2.4. Plan -do-check -Act model
6
6. Unit 2.5. Content of this International Standard
7
7. Unit 2.6. Environmental management system Requirements with guidance for use
8
8. Unit 2.7. Normative references
9
9. Unit 2.8. Context of the organisation
10
10. Unit 2.9. Determining the scope of the environmental management system
11
11. Unit 2.10. Leadership (Leadership and commitment) final one
12
12. Unit 2.11. Environmental policy
13
13. Unit 2.12.Organisational roles , responsibilities and authorities
14
14. Unit 2.13. Environmental aspects
15
15. Unit 2.14. Compliance obligation
16
16. Unit 2.15. Planning actions to achieve environmental objectives
17
17. Unit 2.16. Competence ( The organisation shall)
18
18. Unit 2.17. Awareness (The environmental policy)
19
19. Unit 2.18. Communication (Take into account it's compliance obligations
20
20. Unit 2.19. Internal communication and external communication
21
21. Unit 2.20. Operation (Operation planning and control)
22
22. Unit 2.21. Performance Evaluation (Monitoring, measurement, analysis and e
23
23. Unit 2.22. Evaluation of compliance
24
24. Unit 2.23. Internal audit
25
25. Unit 2.24. Guidance on the use of this International Standard (General)
26
26. Unit 2.25. Clarification of structure and terminology
27
27. Unit 2.26. Clarification of concept
28
28. Unit 2.27. Context to the organisation
29
29. Unit 2.28. Understanding the needs and the expectations of interested party
30
30. Unit 2.29. Determining the scope of the environmental management system
31
31. Unit 2.30. Documented Information
32
32. Unit 2.31. Management review

3. INTERNATIONAL STANDARD ISO 45001: Occupational Health and Safety

1
1. Introduction part, study plan . ISO 45001
2
2. Unit 3.1.Introduction (background)
3
3. Unit 3.2. Aim of an OH&S management system
4
4. Unit 3.3. Success factors
5
5. Unit 3.4. Plan do check act cycle
6
6. Unit 3.5. Contents of this document
7
7. Unit 3.6. Occupational health and safety management system
8
8. Unit 3.7. Leadership and worker participation
9
9. Unit 3.8. OH&S Policy
10
10. Unit 3.9. Organisational roles, responsibilities and authorities
11
11. Unit 3.10 Consultation and participation of workers
12
12. Unit 3.11. Planning (Actions to address risks and opportunities)
13
13. Unit 3.12. Hazard identification and assessment of risks and opportunities
14
14. Unit 3.13. Assessment of OH&S risks to the OH&S management system
15
15. Unit 3.14. Determination of legal requirements and other requirements
16
16. Unit 3.15. Planning action
17
17. Unit 3.16. Support
18
18. Unit 3.17. Awareness
19
19. Unit 3.18. Communication ( How to communicate)
20
20. Unit 3.19. Internal communication, External communication
21
21. Unit 3.20. Operation ( Operational planning and control)
22
22. Unit 3.21. Emergency preparedness and response
23
23. Unit 3.22. Performance Evaluation
24
24. Unit 3.23. Internal audit
25
25. Unit 3.24. Improvement
26
26. Unit 3.25. Continual improvement
27
27. Unit 3.26. Guidance on the use of this document (Normative references)
28
28. Unit 3.27. Context of the organisation ( Understanding the organisation)
29
29. Unit 3.28. Understanding the needs and expectations of workers
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33 hours on-demand video
9 articles
Certificate of Completion

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