Leadership: Risk Management with Emotional Intelligence
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The world of risk management is all about navigating the unknown. While processes and plans are crucial, the human element remains a critical factor in project success.
By prioritizing people management and fostering a risk-aware culture, project leaders can empower their teams to navigate uncertainty and achieve success in risk management projects.
The project’s risk management culture is underpinned by emotional intelligent through appropriate motivation, empathy, open communication about challenges, and a focus on mitigation strategies.
Effective leaders possess the critical thinking skills, analytical abilities, and courage to make sound choices that balance risk and reward. When faced with potential setbacks, a strong leader inspires trust and confidence within the team. Much of this is focused on managing the emotional climate.
This course investigates the intersection of risk management principles and emotional intelligence skills. It focuses on risk identification, assessment, and mitigation, emphasising the human factor. Effective communication and collaboration are explored, considering how emotions impact behavior and performance.
Considering both technical risk strategies and the human element in risk management, the course explores how emotions influence behaviour and performance, promoting successful communication and collaboration.
The course provides key strategies for effectively working with people through empowerment and the management of their performance within risk management projects.
By completing this course, you will be able to:
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Explain how emotional intelligence influences risk perception and decision-making
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Identify how emotional intelligence skills underpin effective risk identification, assessment, and mitigation
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Develop strategies for working with emotions in high-risk situations
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Evaluate the effectiveness of different communication strategies in building trust around managing risk
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Improve communication and collaboration for informed risk-based decision making
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Develop an action plan outlining specific strategies to utilise your emotional intelligence skills for improved risk management in the workplace
By prioritising emotional intelligence and people management skills, a more risk-aware culture can be encouraged to navigate uncertainty and achieve success in risk management projects.
All videos are recorded in High Definition 1080p.
All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.
All videos have grammatically correct English captions.
Latest update – July 2024
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Introduction to Leadership: Risk Management with Emotional IntelligenceThis video introduces Leadership: Risk Management with Emotional Intelligence giving a brief overview of the course.
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Being Emotionally Intelligent about this Course on Udemy
This video gives details about this course on the Udemy platform and ways to get the most from it by using your emotional intelligence.
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Risk Management with Emotional Intelligence - Learning Outcomes
This video considers the role of emotional intelligence within projects involving the consideration of risk and sets out the learning outcomes covered in the course.
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A Framework for Identifying, Assessing and Mitigating Risks
Within this video, we explore a straightforward framework for identifying, assessing and mitigating risks.
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Risk Management Practices
This lecture investigates some of the key practices of risk management.
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Emotional Intelligence and Risk Management
Emotional intelligence and risk management are integrally linked. This lecture explores how the two are interconnected.
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The Benefits of Self-Awareness
Self-awareness is a fundamental part of emotional intelligence and risk management. This lecture considers the importance of self-awareness and the benefits that come from being more self-aware.
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Developing Self-Awareness
Self-awareness can be developed. This lecture covers some methods that you can consider to develop your self-awareness.
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The Differences Between a Fixed Mindset and a Closed Mindset
One of our most basic beliefs has to do with our mindset. A fixed mindset assumes that our character, intelligence, and creative ability are static and can’t be changed in any meaningful way. A growth mindset thrives on challenge and sees failure as an opportunity for growth.
This lecture explores the two mindsets and how they drive behaviour.
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How Emotions Drive Thinking and Behaviour
This lecture reviews why emotions are so important in our lives and are a fundamental part of everything that we do.
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Recognising your Triggers in Risk Management
Emotional triggers and hot buttons can drive unwanted, unproductive behaviours. This lecture considers ways that you can recognise and manage your emotional triggers for more productive outcomes.
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How Emotions Drive Decision Making
For many years emotions were thought of as being superfluous to decision making. We now know that this view was flawed. This lecture covers the reasons why emotions are so important in decision making.
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Intuition and Risk Management
Intuition is a key part of risk management yet is often dismissed or overlooked as being irrational and unreliable.
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Ways to Map your Moods and Emotions
Mapping your emotions and moods by considering how aroused you are along with how pleasant your feelings are will give you some useful information that will help with your emotional intelligence.
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Managing Emotions and Moods to Manage Stress
This lecture looks at how you can use the method of mapping your emotions and moods on a grid to manage stress more effectively.
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Motivating Others for Effective Risk Management
Motivation is an integral part of emotional intelligence. It can be a complicated component and is often ignored or overlooked. This lecture investigates the role of motivation in risk management.
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Intrinsic and Extrinsic Motivation in Risk Management
Motivation can be either intrinsic (internal) or extrinsic (external). Both are important to consider in risk managemnt.
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Motivation and Trust
Motivation supports a culture of risk awareness, whilst trust empowers teams to identify and address risks more effectively.
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Empathy in Risk Management
Empathy is a component of emotional intelligence and underpins successful outcomes in risk and project management.
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Empathetic Active Listening
Listening is one of the most important components (if not the MOST important) of good communication and risk management with empathy. This lesson covers effective listening and poor listening skills.
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Issues Around Listening
This video investigates what hinders people's inability to listen and the detrimental impact of poor listening skills can have on effective communication.
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Ways to Develop Key Listening Skills
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The Art of Journalling
Journalling is the practice of writing in a diary or journal about the thoughts, feelings and physical sensations that come up in connection with life events. It is a useful tool to use as a risk manager or project manager.
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Questioning Techniques
Questioning is a basic technique that is used in managing risk, so we take the opportunity in this lesson to look in depth at the type of questions that can be used and when and why they are helpful.
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The Importance of Questions
A project manager working with and managing risk needs to be able to ask constructive, relevant, powerful questions. This lecture explores how you can use questions to have a dramatic effect and result in a deeper exploration of issues.
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Exploring Bias in Risk Management
This lectures explore why understanding biases in risk management ensures clear judgment and avoids blind spots.
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The Affect Heuristic Cognitive Bias
This lecture gives an overview of the affect heuristic, which is a mental shortcut where emotions heavily influence our decisions and risk assessments.
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Biases, Conflict, and Emotional Intelligence
Biases can drive conflict. Using emotional intelligence appropriately doesn't mean that conflict won't arise, it just means that it can be managed more effectively.
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Working with Conflict in Risk Management
This lecture explores some of the best ways to work with conflict when it arises in risk management.
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Conflict and Trust - Factors and Questions to Consider
This lecture considers some of the key factors and questions to consider when working with issues that are impacted by conflict and trust.
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The Importance of Trust
This lesson considers trust as a component of building healthy relationships and its role in building teams.
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Artificial Intelligence, Risk Management and the Future
Artifical Intelligence (AI) is being increasingly utilised to support risk management decisions. This lecture explores the future where AI can be effectively used alongside emotional intelligence to drive human performance in managing risk and managing projects.
