Business Process Simplification: Certification
- Description
- Curriculum
- FAQ
- Reviews
Effective processes are crucial to the success of any organization. They are vehicles that enable our colleagues to produce our products, services and outputs. They are the lifeblood of any business. However, if those processes are not performing as effectively as they could be, they can be a real hinderance on the successful performance or individuals and the quality of their outputs.
This is where business simplification comes in. Being able to simplify your business processes is a skill highly in demand today. This skill enables you to identify opportunities within a process to reduce waste, time and effort. It is an approach which educates you on the best tools and techniques available to help you solution for problems, issues and defects holding back your processes. Business process simplification is a continual effort, and this never ending approach means it is a highly desirable skill as it will always be required by businesses large and small, in all industries.
In this course we are going to cover off the following:
– What business process simplification is (with examples, the what, why and when etc.)
– How business process simplification can be pursued (the approaches and techniques)
– The various methodologies that can support this approach (Lean, PDCA etc.)
– The 8 stage process to follow when delivering a simplification project (define, map, analyze etc.)
– The key considerations you must think through each time (automation, standardization, the role of teams and data etc.)
This course has been built to finely balance theory and practical – for each relevant section we will explore what it is, detail how to pursue it and give a practical demonstration of how the how can be achieved. The course also has a series of practical exercises and interactive templates included, so you can be as involved or not in this learning experience as you would like – you can tailor the experience to your own learning approach.
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What is BPS - WhatIn this video, we will look at the "what" of BPS.
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What is BPS - Why
In this video, we will explore the why of BPS.
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What is BPS - When
In this video, we will explore the when of BPS.
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Examples of BPS
In this video, we will explore an example of BPS in practice.
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Methodologies - Lean
In this video, we will explore the Lean approach.
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Methodologies - Lean applied to BPS
In this video, we will explore how to apply Lean to BPS.
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Methodologies - Six Sigma
In this video, we will explore the Six Sigma methodology.
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Methodologies - Six Sigma applied to BPS
In this video, we will explore the application of Six Sigma to BPS.
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Methodologies - Total Quality Management
In this video, we will explore the Total Quality Management methodology.
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Methodologies - Total Quality Management applied to BPS
In this video, we will explore the application of Total Quality Management on BPS.
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Methodologies - Plan, Do, Check, Act
In this video, we will explore the Plan, Do, Check, Act methodology.
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Methodologies - Plan, Do, Check, Act applied to BPS
In this video, we will explore the application of Plan, Do, Check, Act to BPS.
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Scenario
In this video, we will explore the scenario set up to run through this course.
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Overview
In this video, we will go over a brief overview of how this section is going to run.
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Define the process
In this video, we will explore how you define the process.
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Define the process - Define template
In this video, we will run through the definition template.
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Define the process - Current process questionnaire
In this video, we will explore the way to understand the current state of your process in definition format.
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Establish aims
In this video, we will explore how to establish your simplification aims correctly.
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Establish aims - Identify aims & drivers template
In this video, we will run through the template to populate to aid in your aim definition work.
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Map the current state
In this video, we will explore how to map out the current state.
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Map the current state - Demonstration
In this video, we will run through a practical demonstration of how to map the current state process.
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Analyze the process
In this video, we will explore how to analyze the current state process.
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Analyze the process - Demonstration
In this video, we will run through a demonstration of how to analyze your current state process.
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Map the future state
In this video, we will explore the need to map the future state process.
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Map the future state - Demonstration
In this video, we will explore how to map the future state through a practical demonstration.
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Gap analysis
In this video, we will look at the role the gap analysis plays in this process.
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Gap analysis - Demonstration
In this video, we will explore how to conduct a gap analysis.
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Deliver the change
In this video, we will explore the delivering of change stage of this process.
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Deliver the change - Demonstration
In this video, we will explore the way in which you can deliver the relevant simplification efforts.
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Build out controls
In this video, we will explore how to build out controls for your reformed process.
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Build out controls - Demonstration
In this video, we will run through a demonstration of how to build out the right controls for your process.
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Submit your work -
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Section quizA brief quiz to test the knowledge you have gained so far...
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Introduction
In this video, we will understand how this section is going to progress.
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Lean
In this video, we will explore the topic of Lean.
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Automation
In this video, we will explore the topic of automation.
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Automation - Define a ripe process
In this video, we will explore how to define a process is ripe for simplification.
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Data & metrics
In this video, we will explore the topic of data & analytics.
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Data & metrics - Data collection plan
In this video, we will explore the data collection plan tool.
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Data & metrics - Final points
In this video, we will explore some closing points to this topic.
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Organizational culture
In this video, we will explore the role organizational culture can play in this effort.
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Organizational culture - Plan for change
In this video, we will explore how to plan for organizational change.
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People & teams
In this video, we will explore the role of people & teams in this topic.
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People & teams - Review current state process
In this video, we will explore a process map example and how to review the roles of people involved.
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Standardizing processes
In this video, we will explore the role of standardizing processes.
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Standardizing processes - Comparison of three
In this video, we will explore how to compare several of the same process.
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Standardizing processes - Current state questionnaire
In this video, we will explore how to understand the current state of your processes done in several different ways.
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Section quiz
Test the knowledge gained in this section.
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Overview
In this video, we will highlight how this section will progress.
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Process 1: Run through current state process
In this video, we will explore the 1st current state process to be reviewed.
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Process 1: Feedback on opportunities
In this video, we will explore the opportunities possible in process 1.
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Process 2: Run through current state process
In this video, we will explore the current state of the 2nd process.
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Process 2: Feedback on opportunities
In this video, we will explore the simplification opportunities possible in process 2.
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Process 3: Run through current state process
In this video, we will explore the current state of process 3.
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Process 3: Feedback on opportunities
In this video, we will explore the simplification opportunities available with process 3.
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Submit your attempt
