Business Process Management: Certification
- Description
- Curriculum
- FAQ
- Reviews
Business Process Management is an approach which seeks to focus the mind on one central point – “How best can I manage this process?” The methodology and this course is aimed at supporting anyone who owns a process, works within and supports a process or is directly impacted by wider business processes. Business Process Management shows you the right approaches to take when designing and building out new processes, and how to tackle existing processes through process improvement efforts. It is all about HOW you can manage a process to get the best out of it, to keep it operating as optimally as possible and delivering in a capable and stable way.
In this course we will cover off the following:
– Business Process Management: What is it, how to deploy it, its challenges and key techniques.
– Building out a new process: We will run through the 8 stage process you should follow when designing, building and delivering a brand new process.
– Improving an existing process: We will run through the 5 stage process you should follow when defining, analyzing and improving a current process.
– A range of tools and techniques will also be explored through practical demonstrations.
At the end of this course, you will have the confidence to deliver a BPM mindset and approach with all of your processes, old and new. You will know how to successfully manage them, the approaches needed to optimize them and how to track their success. The course is delivered through a healthy mix of theory, how to deploy and practical demonstrations – so you will have the confidence to start deploying BPM within your organization as soon as the course concludes.
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What is a business process?In this lecture, we will explore how to define a business process.
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What is business process management?
In this lecture, we will explore what business process management is.
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Examples of BPM in practice
In this lecture, we will look at examples of BPM in practice.
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Examples of BPM in practice - example 2
In this lecture, we will look through examples of BPM in practice.
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The benefits of Business Process Management
In this lecture, we will explore the benefits of BPM.
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Rate your current status
In this lecture, we will explore how to rate your current business process management performance.
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Overview
In this lecture, we will look at an overview of the steps to come in building out your new business process.
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Define the goals
In this lecture, we will look at step 1, defining the goals of your process and your work.
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Review the current state
In this lecture, we will look at step 2, reviewing the current state of your process.
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Set out process fundamentals
In this lecture, we will explore step 3 and how to set out the fundamentals of your new process.
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Set out the process fundamentals - SIPOC
In this lecture, we will run through the SIPOC mapping tool.
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Map the process
In this lecture, we will look at step 4 and map out our process.
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Map the process - Flowchart
In this lecture, we will run through a demonstration of the flowchart mapping process tool.
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Assign owners
In this lecture, we will explore step 5, when we assign owners to our process.
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Assign owners - Demonstration
In this video, we will explore how you can practically assign owners to your new process.
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Test the process
In this video, we will explore how to test your new process.
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Test the process - Demonstration
In this video, we will explore how to test your new process.
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Test the process - Track your success markers
In this video, we will explore the need to track your success markers.
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Implement the process
In this video, we will explore how to implement the process.
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Implement the process - Implementation Plan
In this video, we will explore how to build out an implementation plan.
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Continually improve
In this video, we will explore how to continually improve your process.
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Continually improve - PDCA demonstration
In this video, we will explore a PDCA demonstration.
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Section quizIn this quiz, we are going to test the knowledge you have gained in this section of the course.
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Overview
In this video, we will explore an overview of this section.
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Analyze the current state
In this video, we will explore how to analyze the current state process.
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Analyze the current state - demonstration
In this video, we will go through a demonstration of how to analyze your current state process.
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Model the future state
In this video, we will explore how to model your future state process.
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Model the future state - Demonstration
In this video, we will run through a demonstration of how to model the future state process.
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Implement improvements
In this video, we will explore how to implement the improvements identified.
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Implement improvements - Implementation Plan
In this video, we will explore how to build out an implementation plan.
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Monitor improvements
In this video, we will explore how to monitor improvements deployed.
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Monitor improvements - Example
In this video, we will explore an example of how to monitor improvements.
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Monitor improvements - Demonstration
In this video, we will explore our 2nd example of how to monitor improvements.
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Optimize the process
In this video, we will explore how to optimize your process.
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Optimize the process - Demonstration 1
In this video, we will explore a demonstration of how you can optimize your process.
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Optimize the process - Demonstration 2
In this video, we will explore a second demonstration of how to optimize the process.
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Section quiz
In this quiz, we will test the knowledge you have gained in this section of the course.
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Categories of BPM
In this video, we will explore the different types of categories you can see within BPM.
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System centric BPM
In this video, we will explore system centric BPM.
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Process centric BPM
In this video, we will explore process centric BPM.
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Document centric BPM
In this video, we will explore document centric BPM.
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Challenges of BPM
In this video, we will explore the challenges of BPM.
