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Business Continuity Management & ISO 22301 – Complete Guide

Learn Business Continuity Management from Organizational Resilience, Risk Management & Business Management perspectives!
Instructor:
Hassham Idris
6,653 students enrolled
English [Auto]
Understand what Business Continuity Management is and what it's not
Understand why effective Business Continuity Management is Key to Success of Any Business
Learn and differentiate between related organizational resilience concepts - including Emergency Response, Crisis Management, Incident Management and IT Disaster Recovery
Implement ISO 22301:2019 Business Continuity Managements System (BCMS)
Understand governance of business continuity management
Perform Business Impact Analysis (BIA) and Business Continuity Risk Management as per ISO 31000
Develop Business Continuity Strategies and Plans
Understand what IT Disaster Recovery planning is and how it links with Business Continuity
Understand the importance of Human Factor and Training & Awareness
Perform Business Continuity Exercises
Be able to Monitor, Maintain and Perform Assurance of the Business Continuity Management System

Welcome to one of the most comprehensive business continuity management course available online. This course will enable you to develop not only a highly in demand skill of today but also to help organizations survive and become more resilient.

We will start this course by understanding the fundamental organizational resilience and Business Continuity Management (BCM) concepts. What BCM is and what’s it’s not. I’ll clarify the misconceptions and confusions about Business Continuity and explain what benefits it brings to an organization from different perspective such as benefits from business, financial, internal processes and stakeholder perspectives. We’ll also look at the global Business Continuity Management standard i.e. ISO 22301: 2019 and its requirements. Once we have understood the key concepts and elements of the BCMS, we will dive deep in each of these main areas of the business continuity:

– Introduction and Key Business Resilience Concepts

  • Understand some common myths and misconceptions about Business Continuity

  • Learn key aspects of broader business resilience i.e. Emergency Response, Crisis Management, Incident Management, Business Continuity Planning and IT Disaster Recovery

  • Understand how these plans and processes link to each other in a very easy to understand disruption timeline

– ISO 22301:2019 – Business Continuity Management System

  • Understand what ISO 22301 standard is

  • Learn what is ISO’s PDCA (Plan Do Check Act) lifecycle.

  • Learn about the requirements of 10 ISO 22301 clauses

  • Understand the key benefits of implementing and maintaining a Business Continuity Management System (BCMS) from different perspectives, such as benefits from business perspective, financial perspective, internal processes perspective and stakeholders perspective.

– Governance

  • Understand the importance of having clear accountability, ownership and responsibilities.

  • Learn why a Business Continuity Policy is required and what should it include

  • Be able to understand the key aspects of a Business Continuity Management Framework

– Risk Management

  • Understand why an effective risk management is important for the BCMS

  • Understand the difference between enterprise risk management (such as ISO 31000) and business continuity management

  • Learn what some of the common risk treatment options are that can be applied to the business continuity risks.

– Business Impact Analysis

  • Study what Business Impact Analysis (BIA) is. Why do we do this analysis, and how BIA helps you understand your organization better.

  • Learn what recovery objectives are, the key terms of Recovery Time Objectives (RTO) and Recovery Point Objective (RPO)

  • Learn the 6 steps of performing the Business Impact Analysis.

– Business Continuity Planning

  • Understand what Business Continuity Planning is, why it’s important

  • Learn the requirements and strategies of business continuity planning

  • Learn how to develop a Business Continuity Plan (BCP) considering various aspects such as people, communication, facilities, systems and applications, telecommunications, internal and external dependencies, special requirements and related content to be included in the BCPs.

– Linkage with IT Disaster Recovery and Related Plans

  • Learn what IT Disaster Recovery Plan (IT DRP) is and what are the components for developing an IT DR Plan.

  • Understand that BCP is not a standalone document rather how it needs to connect seamlessly with the related plans such as Emergency Response, Crisis Management, Incident Management and IT Disaster Recovery

– Human Factor

  • Learn why training and awareness is one of the most crucial aspect for the BCP to be useable and effective.

  • Understand the key education and awareness elements within the BCMS.

  • Learn how business continuity can be embedded in the organizational culture.

– Business Continuity Exercises

  • Study the importance of performing Business Continuity Tests and Exercises

  • Be able to ensure that the plans are able to meet the required objectives (RTO and RPO)

  • Learn several business continuity tests and exercise methods and which one will be suitable in different scenarios.

  • Learn why performing debriefing sessions are important and how they should be conducted.

– Maintenance, Monitoring and Assurance

  • Learn how BCPs and the BCMS should be maintained and kept up to date

  • Understand what are the main aspects of performing the periodic monitoring and assurance of the BCMS.

Finally in the conclusion section we will have a brief re-cap of what we have learned and discuss the next steps.

I’ve also included quizzes, assignments, articles and downloadable material in this course that will help you practice and get additional guidance throughout your journey.

Remember, I have worked on these approaches for a number of my clients across different continents, so the strategies we are going to learn, work in practice, not just on paper!

Introduction and Key Concepts

1
What You Will Learn in This Course?

Introduction and the structure of this course.

2
Common Myths and Misconceptions about Business Continuity

Understand some common myths and misconceptions about Business Continuity

3
Understand the Difference - Emergency Response, Crisis, Incident, BCM & IT DR

Learn key aspects of broader business resilience i.e. Emergency Response, Crisis Management, Incident Management, Business Continuity Planning and IT Disaster Recovery.

4
Quiz

A quick quiz to test yourself on your understanding of key business continuity concepts and reassure yourself that you've got this!

ISO 22301 – Business Continuity Management System

1
What is ISO 22301?

Understand what is ISO 22301 standard.

2
The PDCA (Plan-Do-Check-Act) cycle

Learn what is ISO’s PDCA (Plan Do Check Act) lifecycle.

3
Benefits of a Business Continuity Management System (BCMS)

Understand the key benefits of implementing and maintaining a Business Continuity Management System (BCMS) from different perspectives, such as benefits from business perspective, financial perspective, internal processes perspective and stakeholders perspective.

4
ISO 22301 standard clauses (1-3)

Learn about the requirements of ISO 22301 clauses 1-3.

5
ISO 22301 standard clause 4: Context

Learn about the requirements of ISO 22301 Clause 4: Context

6
ISO 22301 Standard Clause 5: Leadership

Learn about the requirements of ISO 22301 Clause 5: Leadership

7
ISO 22301 Standard Clause 6: Planning

Learn about the requirements of ISO 22301 Clause 6: Planning

8
ISO 22301 Standard Clauses 7: Support

Learn about the requirements of ISO 22301 Clause 7: Support

9
ISO 22301 Standard Clause 8: Operations

Learn about the requirements of ISO 22301 Clause 8: Operations

10
ISO 22301 Standard Clause 9: Performance Evaluation

Learn about the requirements of ISO 22301 Clause 9: Performance Evaluation

11
ISO 22301 Standard Clause 10: Improvement

Learn about the requirements of ISO 22301 Clause 10: Improvement 

12
Quiz

A quick quiz to test yourself on your understanding of ISO 22301 and reassure yourself that you've got this!

Governance

1
Ownership and Accountability

Understand the importance of having clear accountability, ownership and responsibilities.

2
Business Continuity Policy

Learn why a Business Continuity Policy is required and what should it include.

3
Business Continuity Management Framework (BCMF)

Understand the key aspects of a Business Continuity Management Framework (BCMF).

Risk Management

1
Business Continuity Risk Management

Understand why an effective risk management is important for the BCMS.

2
Risk Management vs Business Continuity Management

Understand the difference between Enterprise Risk Management (such as ISO 31000) and Business Continuity Management.

3
Business Continuity Risk Assessment and Treatment

Learn what some of the common risk treatment options are that can be applied to the business continuity risks.

Business Impact Analysis (BIA)

1
What is Business Impact Analysis (BIA)?

Study what Business Impact Analysis (BIA) is. Why do we do this analysis, and how BIA helps you understand your organization better.

2
Recovery Objectives

Learn what recovery objectives are, the key terms of Recovery Time Objectives (RTO) and Recovery Point Objective (RPO).

3
Difference between RTO and RPO

Understand the difference between Recovery Time Objectives (RTO) and Recovery Point Objective (RPO).

4
Performing the Business Impact Analysis – Part 1

Steps for performing the Business Impact Analysis – Part 1

5
Performing the Business Impact Analysis – Part 2

Steps for performing the Business Impact Analysis – Part 2

6
Performing the Business Impact Analysis – Part 3

Steps for performing the Business Impact Analysis – Part 3

7
Quiz

A quick quiz to test yourself on your understanding of Business Impact Analysis (BIA) and reassure yourself that you've got this!

8
Perform a BIA

Business Continuity Planning (BCP)

1
Business Continuity Planning and Strategies

Understand what Business Continuity Planning is, why it’s important. Also learn the requirements and strategies of business continuity planning.

2
Development of Business Continuity Plan – Part 1

Learn how to develop a Business Continuity Plan (BCP) considering various aspects such as people, communication, facilities, systems and applications, telecommunications, internal and external dependencies, special requirements and related content to be included in the BCPs - Part 1.

3
Development of Business Continuity Plan – Part 2

Learn how to develop a Business Continuity Plan (BCP) considering various aspects such as people, communication, facilities, systems and applications, telecommunications, internal and external dependencies, special requirements and related content to be included in the BCPs - Part 2.

4
Development of Business Continuity Plan – Part 3

Learn how to develop a Business Continuity Plan (BCP) considering various aspects such as people, communication, facilities, systems and applications, telecommunications, internal and external dependencies, special requirements and related content to be included in the BCPs - Part 3.

5
Keeping the Business Continuity Plans Readily Available

Learn about the distribution, storage and accessibility aspect of the BCP.

6
Key requirements for Business Continuity Plans

Linkage with IT Disaster Recovery and Related Plans

1
IT Disaster Recovery Plan

Learn what IT Disaster Recovery Plan (IT DRP) is and what are the components for developing an IT DR Plan.

2
Linkage with IT Disaster Recovery and related plans

Understand that BCP is not a standalone document rather how it needs to connect seamlessly with the related plans such as Emergency Response, Crisis Management, Incident Management and IT Disaster Recovery.

The Human Factor

1
Business Continuity Training and Awareness

Learn why training and awareness is one of the most crucial aspect for the BCP to be useable and effective. Also understand the key education and awareness elements within the BCMS.

2
Embedding the BCM in Organizational Culture

Learn how business continuity can be embedded in the organizational culture.

3
Quiz

A quick quiz to test yourself on your understanding of the Human Factor and reassure yourself that you've got this!

Business Continuity Testing

1
Business Continuity Tests and Exercises

Study the importance of performing Business Continuity Tests and Exercises and be able to ensure that the plans are able to meet the required objectives (RTO and RPO).

2
Business Continuity Testing Methods – Part 1

Learn several business continuity tests and exercise methods and which one will be suitable in different scenarios - Part 1.

3
Business Continuity Testing Methods – Part 2

Learn several business continuity tests and exercise methods and which one will be suitable in different scenarios - Part 2.

4
Business Continuity Testing Methods – Part 3

Learn several business continuity tests and exercise methods and which one will be suitable in different scenarios - Part 3.

5
Post BCP exercise review

Learn why performing debriefing sessions are important and how they should be conducted.

6
Quiz

A quick quiz to test yourself on your understanding of the Business Continuity Exercises and reassure yourself that you've got this!

Business Continuity Maintenance, Monitoring and Assurance

1
Maintenance of Business Continuity Plans

Learn how BCPs and the BCMS should be maintained and kept up to date.

2
Monitoring and Assurance of Business Continuity Plans

Understand what are the main aspects of performing the periodic monitoring and assurance of the BCMS.

Conclusion

1
Wrap up

A brief re-cap of what we have learned in this course.

2
Final Thoughts and Next Steps

Final thoughts, next steps and thank you!

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